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Exceeding Expectation: the principles of outstanding leadership

Executive Summary

Report

Published:  January 2010

Authors:  Penny Tamkin, Gemma Pearson, Wendy Hirsh and Susannah Constable

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Abstract

One of the few leadership publications to emerge from empirical research, and based on over 250 interviews, this paper presents the findings of an in-depth two-year study which explored the principles of outstanding leadership, demonstrating that a highly people-centred approach results in performance that surpasses expectations.