Research Reports

From thought provoking think pieces to full research consortia reports, our rigorous, practically focused research publications set out our thinking around workplace issues. All of our publications are available to download free of charge.

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World-Class Public Services

Date:  November 2008

This report highlights the key findings and insights from participants, and concludes with some recommendations about the implications of public sector policy and practice.

Measuring Public Value - A competing values approach

Authors:  Colin Talbot

Date:  October 2008

This paper seeks to address the apparently intractable problem of measuring ‘Public Value’

Public Value: The Next Steps in Public Service Reform

Authors:  David Coats and Eleanor Passmore

Date:  October 2008

The Work Foundation argues in the final report of a major consortium research project that the concept of ‘public value’ offers the most promising set of principles for future reform.

A Council of Perfection? Ideopolis Leadership Working Paper 1

Authors:  Katy Morris, Laura Williams

Date:  September 2008

With the changing economy challenging the traditional spatial dimensions of a city, this working paper explores the role of governance within models of city success.

Public Service Innovation

Authors:  Rohit Lekhi

Date:  December 2007

The aim of this report is to both collate and extend the existing research and to generate further insights about the distinctive qualities and drivers of innovation in the public sector.

Deliberative democracy and the role of public managers. Executive Summary

Authors:  Louise Horner, Rohit Lekhi and Ricardo Blaug

Date:  November 2006

This is the executive summary of the final report of The Work Foundation’s research project examining the concept of public value.

Public services and ICT - final report.

Authors:  Alexandra Jones and Laura Williams

Date:  May 2006

This report argues that ICT has the potential to transform the relationship between citizens and public services

Creating public value: case studies

Authors:  Louise Horner, Rebecca Fauth and Michelle Mahdon

Date:  January 2006

This case study report examines how certain public sector organisations are already creating public value, and shows how their work can be assessed within a public value framework.

Measuring public value 2: Practical approaches

Authors:  Dione Hills and Fay Sullivan

Date:  January 2006

The task addressed in Measuring public value 2: Practical approaches is to consider how public value is or can be measured

Measuring public value: The economic theory

Authors:  Marc Cowling

Date:  January 2006

Measuring public value: The economic theory begins by discussing many of the key theoretical concepts in the theory of social choice

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